Refund Policy

Last Updated: [December 27, 2024]

We appreciate your interest in our AI-powered career insights at Careerizon. We strive to provide valuable information to help you make informed career choices. However, if you find that the provided career insight does not meet your expectations, we offer a 7-day refund window for your purchase.

1. Eligibility for Refunds

You may request a refund within 7 days of receiving your AI-generated career insight. Refunds will only be granted under the following circumstances:

• You are unsatisfied with the insights or recommendations provided.
• You contact us within the 7-day window.

2. How to Request a Refund

To request a refund, please send an email to [email protected] with the subject line “Refund Request”. Include the following in your email:

• Your name and the email address used for the purchase.
• A brief explanation of why you are requesting a refund (optional but helps us improve).

3. Processing Refunds

Once we receive your request, we will review it to ensure it meets our refund criteria. If approved, we will initiate the refund process through our payment processor, Stripe. Please note that:

• Refunds typically take 5–10 business days to appear on your account, depending on your bank or credit card provider.
• We will notify you via email once the refund has been processed.

4. Non-Refundable Cases

We reserve the right to deny refund requests in cases where:

• The 7-day refund window has expired or you have not provided a valid payment record.
• There is evidence of fraudulent or abusive behaviour (e.g., repeated refund requests for the same product).

5. Changes to This Refund Policy

We may update or modify this Refund Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the effective date of the new policy. Your continued use of our Services after the effective date constitutes your agreement to the updated policy.

6. Contact Us

If you have any questions about this Refund Policy or need assistance requesting a refund, please contact us at: [email protected].